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Show HN: I made a simple support tool – automate or get AI help drafting replies (neoassist.ai)
1 point by cedzer 12 days ago | hide | past | favorite | 1 comment
Most AI support chatbots are fully automated, great until they get stuck and you can’t step in. Others let you "take over", but then you're back to writing replies manually. Same time wasted. And many tools limit you with AI credits. Not helpful when you're trying to move fast.

I built NeoAssist for busy founders like me. It’s a simple AI support tool: fully automate replies or jump in and get help of AI to draft responses for you (or re-writes yours). The chatbot is trained on your own docs, website content, or custom data, and you can fully customize it.

During the beta, you can test everything, including the AI assisted mode, for free (100 AI messages included, no card required). To be fully transparent, on paid plans you get unlimited AI replies by connecting your own OpenAI API key. So if NeoAssist sounds useful for you, feel free to email me via the app, I’ll happily upgrade you to the Standard Plan for free in exchange for genuine feedback.

Would love your thoughts!






Happy to answer any questions or share more on how it works



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